File A Complaint: Americans with Disabilities (ADA)

It is MoDOT’s policy to assure full compliance with the Americans With Disabilities Act (ADA) of 1990. MoDOT assures that no person shall be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination under any program or activity within MoDOT’s jurisdiction. Any person who believes he or she, individually, or as a member of any specific class of person, has been subjected to discrimination on the basis of disability, by a MoDOT program or activity may file a written complaint with:

Missouri Department of Transportation

External Civil Rights Division 

Title VI Coordinator

1617 Missouri Blvd P.O. Box 270

Jefferson City, Mo 65102-0270 

For details regarding the compliant process and procedures, please review the Complaint Procedures.

To file a complaint, please complete the Complaint Form.

If your complaint is regarding housing, employment, or places of public accommodation (non-MoDOT), please contact the Missouri Commission on Human Rights.

If you have a discrimination complaint based on race, color, or national origin regarding a MoDOT program or activity please see our Title VI Complaint Page.

If you have a general question or complaint regarding the roadway, please submit a roadway concern.