Crews near St. Joseph found this very distinctive bag in the passing lane of U.S. Route 36 just east of the Route AC overpass and brought it to Customer Service, hoping to reunite it with the owner. A search of the bag found no identification, though some of the items hinted that the owner might be local to St. Joseph. A Facebook post about the lost bag was seen, liked and shared by more than 36,000 people. The bag sat for a week with only one person calling in about it, but sadly, it wasn't their lost bag.
After a week, the Communications team brainstormed ideas and decided to reach out to our local television station. The station ran a story and photo of the bag on their Facebook page, Twitter, website and evening newscast. Within 24 hours, the owner called in. One of her friends had seen the story online and alerted her. She was on vacation, but her father came that day and picked up the bag. He was very thankful to have the now slightly-damaged bag back and even took a photo of it in the lobby with his cell phone to text to his daughter.
Thanks to our caring crews who rescued the bag before the contents were strewn across eastern St. Joseph and to our local media partners for turning a small story into a very happy ending!