FAQ's

JOB VACANCY/OPENING QUESTIONS

1. What jobs are available? 

Job availability is subject to fluctuating department work needs.  Some of the more common work needs typically include engineering, computer science, highway maintenance, construction, and clerical positions.  Jobs may be full-time, part-time, summer only, seasonal, or emergency-only employment.

2. Where are the jobs located?  

When available, positions will be posted statewide.  Each job vacancy will identify the district or region of the state where the job is located.  Please click here for a list of district offices.

3. What if I want to apply for more than one location?  

Once you have registered in MoCareers, you can submit your application to multiple open job vacancies, regardless of the job location.

4. How can I check to see what jobs are open?  

Open job vacancies are posted on MoDOT's website at www.modot.org/careers.

5. How long are job vacancies posted?  

Available job opportunities are posted on the MoDOT website under the "Career Opportunities" section for a 14-day period.  Depending upon the needs of the job vacancy, this timeframe may be shorter or longer.

6. Who do I contact if I have questions regarding a job vacancy posting?

You should contact the Human Resource office that is identified on the job vacancy posting.  For a link to contact the Human Resource office for each district, please click here www.modot.org/contact-human-resources.

7. Do I have to apply for a job vacancy to be considered for an advertised position?

Yes.  To be considered for a vacancy, you must submit your application for the specific vacancy for which you wish to be considered. 

8. Is there a limit to the number of positions I can apply for?  

No.  Once you register in MoCareers, you can submit your application for as many job vacancies as you wish.  However, you are encouraged to review the minimum qualifications of each position to determine if you have the applicable education and experience required.

9. When, exactly, do jobs close? 

All positions close at midnight Central Standard Time on the closing date of the job vacancy announcement.  After midnight CST, jobs that have closed will not be available for review or application.

 

JOB APPLICATION/PROFILE QUESTIONS

1. What is the difference between "application" and "candidate registration?"

Your candidate registration is developed when you first begin using the system and contains certain information about your work history, education, etc.  Once developed, your candidate registration will remain in the system for you to access.  When you apply for an advertised vacancy the information in your candidate registration populates your application.  The application only applies to the vacancy for which you applied.

2. How long will my application be kept active and considered for employment?

Your job application remains active only if the jobs posting for which you applied remains open.  Once the job posting is closed (position filled), your application will be de-activated from the system.             

3. Can I change or update my candidate registration?

Yes.  You can access your candidate registration and change or update your information at any time.  Please know, however, that updating your candidate registration does not automatically change a job application that you may have already submitted. 

4. Can I change or update a job application that I submit for a posted job vacancy?

Yes. If the position is still open, log into your account and navigate to the “Jobs” tab. Following that, click on the “Pencil” icon as indicated below to edit your application.* Note: if the position is closed, you will only see an “Eye” icon next to your application. This will allow you to view your application responses only but not edit it.

5. Can I submit just a resume to be considered for employment?

No.  To be considered for a job vacancy, you will need to have completed the registration process in MoCareers and apply for a specific job vacancy.  You can, however, attach a resume to your online application.

6. Once I have created my online candidate registration, how do I access it in the future?

Once you have completed the registration process, you can view your information by clicking on the “Existing Candidates” in the upper right corner of the MoCareers opportunities page.

7. What is the best way to exit the system once I have completed a candidate registration or applied for a job vacancy?

The best way to exit the system is to click on your name in the upper right hand corner of the screen and then select “logout.”.

8. Is it a requirement to have an email account to submit an online application?

Yes.  It is required that you have an email account to submit an online employment application.  This is the primary method we will use to communicate with you regarding the status of your employment application.

9. Is filling out the application online required?

Yes.  The completion of the online employment application is required of all applicants wishing to be considered for a vacancy.

10. What if I don't have a computer at home to fill out the employment application?

Each district office will have a computer available for you to use to complete the online application.  Additionally, most job centers, unemployment offices, public libraries, and college placement offices have computers and Internet access for their patrons to use at no charge.  The option to apply to vacancies using your mobile device is available as well..

11. What if I don't have an email account?

If you do not have email, there are some Internet service providers that offer free email accounts such as Hotmail, Google, or Yahoo. 

12. Where can I get a list of the local job centers and local libraries?

You can access a list of local job centers by clicking on the following link: https://jobs.mo.gov/job-centers.  You can also access a list of public libraries in an area close to you by clicking on the following link: http://www.publiclibraries.com/missouri.htm.

13. Who has access to the application system and how can I be sure my information is kept confidential?

This site is in compliance with the State Security Breach Notification Laws, Mo. Rev. Stat. 407.1500 (2009 H.B. 62), meaning that your private information is stored in a secure environment.  Your data is transferred and stored in a secure environment and only specific individuals in the Human Resources office have access to that information.  However, to keep your information secure, it is important that you log off and close the browser after submitting your application.

14. Can I scan my resume and transcripts and attach them to my application?

Yes.  Once you are logged into your account, click on your name in the upper right hand corner. Then click “Home” and click the tab that says “Files”. Following that, click to add which attachment is applicable to the position are you applying for.

15. If I complete my application online, but do not have access to a scanner, how do I send in my resume or transcripts?

If you do not have the ability to scan and attach your employment-related documents, we recommend you mail or hand deliver those documents to the Human Resources office in the district office where you have applied.

16. Who do I contact if I have any technical problems with the online application form?

If you experience any technical difficulties in the completion or retrieval of your online application, you can contact the MoCareers Support Team by email at candidates@hiretrue.com or by phone at 314-678-0800, selecting extension 2, then 1.

17. What if I forget my password?

To reset your account password for the State of Missouri career site, please click "Existing Candidates" or "Help" at the upper right hand corner of the screen. Then select "Forgot your password", type in your email address, and click “Reset Your Password”. If you have an account, you will receive an email about resetting your password.

18. Can the application be saved before submitting?

Yes.  Your progress within MoCareers will be saved automatically.

19. What happens after I submit my online application?

After you submit your online application, you will receive an email from HireTrue (MoCareers), thanking you for submitting your application.  Be sure to check your email for follow up communication from MoDOT.

 

 

 

JOB INTERVIEW/SELECTION QUESTIONS

1. How does the job selection process work?

If you have applied for a specific job vacancy, your application is reviewed to determine the level of your knowledge, skills, and abilities as they relate to the position for which you have applied.  The review process can be time consuming.  Due to the volume of applications typically received for vacancies, we will contact you only if you are being considered for an interview.

2. What can I expect if selected for an interview?

Interviews are most commonly conducted in person.  A telephone or virtual interview may be arranged in some cases.  The department uses a panel interview process.  The purpose of the panel is to bring objectivity and differing perspectives into the selection process.

3. If I'm selected for a position, what types of background checks are conducted?

We will do a criminal background check on all applicants who are made a conditional offer of employment.  Additionally, if the position requires frequent use of a department vehicle, a driving record background check will be conducted.

 

Any applicant who is made a conditional offer of employment will need to successfully pass a drug test.  The department will conduct one of, or a combination of, the following pre-employment/post-offer exams: medical physical exam, work simulation exam, or range of motion exam of applicants who receive conditional offers of employment in physically demanding positions.

4. What happens following the interview?

Following the interview, the interview panel will meet to evaluate all candidates based on the criteria of the position.  There are also times when the department may conduct second interviews of the top candidates for the position.  We take hiring very seriously and like to make consensus-based decisions.  It can take time for us to make a definitive decision as to whether we would like to have you join our team.  Please feel free to follow up with your HR representative at any time.

5. What happens if I'm selected for the position?

A department representative will contact you to make a verbal and conditional offer.  This offer is conditional, based upon completion of the department's pre-employment screening process.

6. How will I be notified if I was not selected for an interview or for the position?

It is very important that you provide a valid email address when you submit your application.  If your email address should change, you are encouraged to update your candidate registration.  The primary method by which the department will communicate with you is email, so it is imperative that we have accurate information.

7. What is involved in the department's pre-employment screening process?

All external applicants must pass a pre-employment drug test and criminal background check after being given a conditional offer of employment for either a wage or salaried job.  A medical physical exam is required unless the applicant is offered an emergency or a non-physically demanding or summer intern position.  The pre-employment drug test, criminal background check, and medical physical exam expenses are paid by the department.  External applicants should not resign from their current employment until informed by a representative from the Missouri Department of Transportation that their pre-employment testing has been passed.